The Prime Minister announced on 28th May that dentists can plan to re-open their practices from the 8th June.
This was a surprise to me and our clinicians, and to the dental profession as a whole, having heard at the same time as you on the televised address. We had very little communication from the Chief Dental Officer or our governing bodies about a re-opening date.
Providing a safe environment for our patients and my staff remains priority and we have been working hard over the last weeks to source the required PPE, write new policies and to set up new procedures in readiness to receive you back for routine care.
We are still awaiting installation of protective screens, delivery of air purifiers and sufficient stock of the required personal protective equipment. Delivery of some things have been slow but over the next week we shall begin training with some staff.
The PM's announcement was unexpected and gives us very little time to ensure the practices are fully compliant.
We will endeavour to provide face to face service for prioritised emergencies initially but if we cannot be ready for 8th June then I will not hesitate to delay this until I feel we are entirely prepared. I will not compromise with yours or our own safety.
Once you have been scheduled an appointment we will send you the new protocol for visiting the practice, for social distancing and your arrival and departure. We shall be unable to accept any walk-in patients who do not have an appointment. We plan to contact you if you did have a previous appointment scheduled during the lockdown, if you think you need to update your contact details or you did not have an adjustment booked please advise us by email rather than phoning as our receptionists will be busy calling out.
My team and I will look forward to seeing you all again in due course and thank you enormously for your patience & understanding during this time of closure.